Matching
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Match these key terms with the following descriptions. A. | ASHP | H. | performance review | B. | certification | I. | personal inventory | C. | competent | J. | pharmacist | D. | confidentiality | K. | probation period | E. | continuing
education | L. | professionals | F. | detail oriented | M. | scope of practice | G. | patient
welfare | N. | technicians |
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1.
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What individuals may and may not do in their jobs.
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2.
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To assess characteristics, skills, qualities, etc.
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3.
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The most important consideration in health care.
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4.
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Being qualified and capable to perform a task or job.
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5.
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A legal proof or document that an individual meets certain objective standards,
usually provided by a neutral professional organization.
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6.
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Individuals who are given a basic level of training designed to help them
perform specific tasks.
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7.
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Individuals who receive extensive and advanced levels of education before being
allowed to practice, such as physicians and pharmacists.
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8.
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Technicians always work under their direct supervision.
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9.
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Employer documents employee’s job competency.
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10.
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Has a model curriculum for technician training.
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11.
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A highly important personal characteristic for technicians, since mistakes with
drugs can be life-threatening.
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12.
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A critical element in maintaining competency for pharmacy technicians.
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13.
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Period of time for a new employee to learn the skill set for a job.
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14.
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The requirement of healthcare providers to keep all patient information private
among the patient, the patient’s insurer and the providers directly invcovled in the
patient’s care.
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True/False
Indicate whether the
statement is true or false.
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15.
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Specific technician responsibilities differ by setting and job
description.
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16.
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Technicians may sometimes provide counseling services to patients.
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17.
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Most pharmacy technicians are employed in hospitals.
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18.
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Mathematical skills are very important to the pharmacy technician.
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19.
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It is essential for technicians to have good interpersonal skills.
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20.
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The U.S. government sets standards for technician training.
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21.
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PHI is considered public information.
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22.
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Employers monitor the performance and competency of technicians on an ongoing
basis.
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23.
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The ASHP has developed a national model curriculum for pharmacy
technicians.
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24.
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Once earned, CPhT designation applies for life and does not require
renewal.
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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25.
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When technicians perform appropriate essential tasks, this allows the pharmacist
time for tasks requiring more advanced professional expertise such as
A. | telephoning insurance companies. | B. | consulting patients. | C. | counting
tablets. | D. | ringing the cash register. |
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26.
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Taking routine patient information is a duty of the
A. | consultant. | B. | cashier. | C. | pharmacist. | D. | pharmacy
technician. |
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27.
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Pharmacy technicians should be dependable. This means
A. | technicians’ work can always be done by pharmacists. | B. | technicians are not
as important as pharmacists. | C. | the patient, the pharmacist, and the
patient’s health care team will depend on the technician to perform his/her job as required,
whether or not anyone is observing. | D. | tardiness is
acceptable. |
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28.
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Do pharmacy technicians need to maintain good physical and mental health?
A. | Yes, to decrease the chance of making serious mistakes. | B. | Yes, because some
belong to labor unions. | C. | No. Pharmacists are always responsible
for the technician, so technicians don’t have to worry about getting enough
sleep. | D. | No. Pharmacists have more education and so will catch all errors
made. |
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29.
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According to HIPAA, it is ok to
A. | discuss patient information within earshot of other patients. | B. | bill insurance using
HIPAA-compliant EDI. | C. | bill insurance using non-secure
EDI. | D. | casually discuss a patient’s condition with a patient’s
spouse. |
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30.
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______________________ accredits pharmacy technician training programs.
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31.
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_________________________ are regularly scheduled events to monitor and document
technician competency.
A. | PTCE | B. | PTCB | C. | Performance
reviews | D. | JCAHO |
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32.
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__________________________ is a legal proof or document that an individual meets
certain objective standards, usually provided by a neutral professional organization.
A. | Registration | B. | Certification | C. | Documentation | D. | Prior
Authorization |
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33.
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CPhT stands for
A. | Certified Pharmacy Trainer. | B. | Complete Pharmacy
Technician. | C. | Certified Pharmacy Technician. | D. | Certified Pharmacist
Technician. |
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34.
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To pass the PTCE, candidates must score at least
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Short Answer
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35.
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Give at least two reasons technicians must work under the supervision of a
pharmacist.
A.
_______________________________________________
B.
_______________________________________________
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36.
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Why is knowing your “scope of practice” important?
____________________________________________________________________________________________________________________________________________________________________________________
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37.
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Why is dependability important?
____________________________________________________________________________________________________________________________________________________________________________________
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38.
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Why is it important that pharmacy technicians understand their responsibilities
under the 1996 Health Insurance Portability and Accountability Act (HIPAA)?
____________________________________________________________________________________________________________________________________________________________________________________
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39.
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Why should technicians have math skills?
____________________________________________________________________________________________________________________________________________________________________________________
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40.
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Why are interpersonal skills important?
____________________________________________________________________________________________________________________________________________________________________________________
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41.
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Why is certification a good idea for technicians?
____________________________________________________________________________________________________________________________________________________________________________________
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42.
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Why is continuing education valuable for technicians?
____________________________________________________________________________________________________________________________________________________________________________________
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